What to Expect

Veterinary Service with Courtesy & Respect!

As a new client of our animal hospital in Ottawa, ON, you can expect our full attention to your pets’ needs.  Our service will be provided with courtesy and respect.

When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available.  Our goal is to see all of our clients and patients on time. We do however have contingencies for emergencies, there will be times where the unexpected will create delays. Although, we will ensure these delays are minimized as much as possible.

You will normally see a Veterinary Technician initially who will take a history, and gather some data for the doctor.  A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary.  You will normally see the Technician again to wrap things up, and she will provide you with further educational information and answer routine wellness and care questions for you.  Our client care specialists will handle billing and schedule any needed follow ups.

We are excited to meet you, your human and animal family members!

Location

Location Hours
Monday7:30am – 7:00pm
Tuesday7:30am – 7:00pm
Wednesday7:30am – 7:00pm
Thursday7:30am – 7:00pm
Friday7:30am – 7:00pm
Saturday8:00am – 3:00pm
SundayClosed

Our holiday hours are as follows: Dec 24th-8-1pm Dec 25th, 26th and 27th-closed, Dec 31st: 8-3pm Jan 1st and 2nd-closed, Feb 16th-Closed, May 18th-Closed, July 1st-Closed, Sept 7th-Closed, Oct 12th-Closed